VRI Operations Supervisor, Brussels

Global Recruitment

At Global Recruitment, our VRI Operations Managers are at the forefront of the vehicle preparation process. You will ensure we deliver an exceptional experience for our customers by managing day-to-day operations and actively developing team members to realize their full potential. Our hiring managers want to lead a company and be part of our important mission to accelerate the world's transition to sustainable energy.

Your Mission:

• Supervise and coach technicians and support personnel to achieve vehicle readiness KPIs including throughput while minimizing downstream service efforts at other locations through on-site solutions.
• Perform day-to-day coordination of incoming and outgoing shipments related to ordering and delivery throughout the warehouse, internal stakeholders, carriers, service centers, and body shops.
• Continuously monitor performance within the shop floor and take responsibility for quality. Ensure factory vehicles are of the highest quality in terms of cost, Global Recruitment standards, and customer expectations.
• Perform equipment inspections, adjustments, and maintenance as required.
• Communicate potential roadblocks or deviations in delivery times to appropriate departments.
• Monitor compliance with health and safety regulations throughout workshops, set the tone, and lead by example at all times.
• Identify any obstacles that disrupt shop flow and ensure each technician has the tools and training needed to perform their duties.
• Oversee inventory management and ensure the shop floor is clean and orderly.
• Ensure that work standards and available technical procedures are up to date and correct, and that all work is compliant.
• Serve as the primary port contact for vehicle readiness, liaising with key stakeholders and providing regular updates as required.
• Plans, prepares, and assigns work to technical staff based on skill level, capabilities, and resources.
• Motivate, lead, and inspire teams to continuously improve and increase efficiency.
• Identify any training needs within the team and schedule such training as needed.
• You will be required to carry out practical work on vehicles alongside the team as required, particularly during busy periods.

Your contribution.

• Automotive industry experience preferred.
• Analytical skills to understand and influence key performance indicators.
• Problem-solving proactiveness is about correcting problems when they arise, but also understanding why and how they occur.
• Ability to inspire teams, engage others, and help them achieve goals and success.
• Calm, thoughtful attitude and excellent communication skills.
• Digitally savvy – able to quickly adapt to new technologies and systems.
• Familiarity with MS Office.
• Ability to communicate, read, and write effectively in English and other local languages (French or Dutch).
• You must have and maintain a valid driver's license.

The responsibilities of this position may change over time - therefore this position requires flexibility, including with travel to different locations and work hours/dates.