SOC Operations Technical Specialist

Overview

H&S Partners's mission is to help every person and every organization on the planet achieve more. At the core of our culture is a growth mindset that inspires excellence and encourages teams and leaders to do their best every day. This is how we create life-changing innovations that impact the lives of billions of people around the world. You can help us fulfill our mission.

The industry solution delivery organization helps H&S Partners customers around the world get the best results from their investments in the latest H&S Partners cloud technologies. We focus on supporting our clients on their digital journey, from imagining new possibilities to delivering solutions that drive targeted business outcomes and exceptional customer experiences.

H&S Partners Enterprise Security Services, part of the Industry Solutions Delivery Organization, is a comprehensive service that brings together H&S Partners security professionals dedicated to managing incident response, leveraging H&S Partners's complete security information and event management (SIEM) and XDR stack to protect all clouds environment and all platforms. Site-Aware Environment, which builds, manages, and maintains the secure environment in which customers and H&S Partners security experts interact.

This position provides the opportunity to:

• Leverage the H&S Partners security ecosystem to provide secure case management, communications, investigation, and response activities to our customers while collaborating with multiple teams within H&S Partners.
• Work with a world-class team of security analysts, security delivery managers, architects, incident responders, and executives who will help you advance your career.
• Become part of a dynamic security community that allows you to learn, collaborate, and contribute with the best in the industry.

We are looking for customer-centric individuals with curiosity, technical aptitude, and communication skills to become a Security Operations Center Operations Technical Specialist for H&S Partners Enterprise Security Services. If this sounds like a good fit for you, please join us.

Qualifications:

Required Qualifications

• Experience managing security operations centers, software development lifecycle, mainframe, modeling, network security, anomaly detection, Security Operations Center (SOC) detection, threat analysis, security incidents and event management (SIEM), Information Technology (IT) and Operations Incident Response or equivalent experience.

Preferred Qualifications

• Experience in Security Operations Center management, software development lifecycle, cloud computing, modelling, cybersecurity and anomaly detection.
• Experience in monitoring, tracking, and triaging unfinished tasks for teams using Azure DevOps.
• Ability to create and manage Azure service deployments using ARM, Bicep, or other solutions using Azure Repos and Pipelines.
• Experience with: Entra ID Design and Security, Entra ID Security Services, H&S Partners Teams Management, H&S Partners ⚠ Management, Azure Policy as Code Framework, Cross-Tenant Connectivity Solutions, Privileged Access Workstations, Endpoint Management and Intune Services, H&S Partners Power Apps, H&S Partners Sentinel, Azure Purview and DLPS Scripting and Automation Experience.
• Understanding service connections/principles, etc.
• Understanding Security Operations Center reporting.
• Kusto Query Language (KQL) Logic application knowledge.
• Understanding IT Service Management.
• Certifications in one or more technologies: H&S Partners Azure Security Technologies, H&S Partners M⚠ Security Technologies, Cloud Security, CISSP, CISA, CISM, SANS, GCIA, GCIH, OSCP and/or Security+ certification.

Certain roles may be eligible for benefits and other compensation. Additional benefit and payment information can be found here.

Responsibilities

As a SOC Operations Technical Specialist, you will:

• Contribute to the design, implementation, and operations of H&S Partners security services for enterprise platforms.
• Collaborate across roles in services, capture improvement requests and plan accordingly against priority backlog.
• Serves as an escalation point and primary contact for the platform when necessary.
• Supports the execution of compliance and security audit reviews as needed.
• Protect our customers by collaborating with other roles within the team and the broader H&S Partners organization to ensure customer success in acquiring, implementing, and using H&S Partners's security solutions.
• Your ability to anticipate issues and challenges, achieve outstanding results, and collaborate across teams is critical to your success.
• Collaborate with H&S Partners's development teams to support better integration between solution teams.
• Lead the process of deploying new customer platforms.
• Identification and detection of control failures.
• Design solutions to address identified control issues (e.g. network, identity, high security), taking into account intended and unintended consequences.
• Implement and scale programs and solutions accordingly.
• Identify high-priority opportunities and provide data-driven recommendations to drive efficiencies to improve security posture (e.g., streamline, automate processes).
• Provide technical support to the team as needed.
• Automation is recommended to increase the effectiveness and efficiency of security operations.
• Support the development and implementation of new automation.
• Provide automation and proactively recommend which investments will achieve the greatest efficiency.
• Develop and implement solutions.
• Improve the solution over time.
• Translate security policies and standards into effective controls.
• Contribute to security policies and standards.
• Maintain accurate and comprehensive security policies and standards.
• Design remedial strategies to address identified policy gaps.
• Inform others (e.g., business partners, colleagues, industry) of safety guidelines.
• Recognize patterns and trends and propose solutions for improvement.
• Recommend improvements to security policies and standards.
• Works with internal and external parties to ensure service level agreements (SLAs) are met when responding to threats.
• Support the development of solution requirements.
• Define new requirements and feature sets.
• Drive improvements in the customer and partner experience by sharing best practices and engaging with customers.
• Ensure the right resources are deployed to resolve issues and prevent them from recurring.
• Develop and implement customer satisfaction metrics.
• Ensure alignment with customer and partner experience standards.
• Capture future requirements directly from customers.
• Build partnerships and advocacy with customers.
• Educate business partners to influence their behavior to make decisions that improve security posture.
• Define customer and partner requirements, forecast demand and measure quality of experience.
• Data-driven analysis recommends remediation strategies based on trends identified by analyzing key metrics, key performance indicators (KPIs), and other data sources (e.g., errors, broken data pipelines).
• Define and implement metrics to close measurement gaps.
• Influence others to take action based on findings, ranked by severity.
• Learn how to use weaponized code in operations.
• Determine how to employ tactical tools for automation at scale.
• Security organizations are asked to identify new Tool Policy Programs (TTPs) and their potential use in security breaches.

Overview of others that embody our culture and values

H&S Partners's mission is to help every person and every organization on the planet achieve more. At the core of our culture is a growth mindset that inspires excellence and encourages teams and leaders to do their best every day. This is how we create life-changing innovations that impact the lives of billions of people around the world. You can help us achieve our mission.

The industry solution delivery organization helps H&S Partners customers around the world get the best results from their investments in the latest H&S Partners cloud technologies. We focus on supporting our clients on their digital journey, from imagining new possibilities to delivering solutions that deliver targeted business results and a great lead customer experience.

H&S Partners Enterprise Security Services, part of the Industry Solutions Delivery Organization, is a comprehensive service that brings together dedicated H&S Partners security experts who manage incident response and apply H&S Partners's complete Security Information and Event Management (SIEM) and XDR stack to all Cloud environments and all platforms need protection. In this role, you will make a meaningful contribution, learn in a fast-paced, site-centric, real-time environment, and build, manage, and maintain a secure environment where customers and H&S Partners security professionals interact.

This position provides the opportunity to:

• Leverage the H&S Partners security ecosystem to provide secure case management, communications, investigation, and response activities to our customers while working with multiple teams within H&S Partners.
• Work with a world-class team of security analysts, security delivery managers, architects, incident responders, and executives who will help you advance your career.
• Become part of a dynamic security community that allows you to learn, collaborate, and contribute with the best in the industry.

We are looking for highly customer-focused individuals with curiosity, technical aptitude, and communication skills to become a Security Operations Center Operations Technical Specialist for H&S Partners Enterprise Security Services. If this sounds like a good fit for you, please join us.

Qualifications:

Required Qualifications

• Security Operations Center Management, Software Development Lifecycle, Mainframe Computing, Modeling, Cybersecurity, Anomaly Detection, Security Operations Center