Job Description: Senior Customer Service Consultant

Are you looking for a position as a Senior Customer Service Consultant in Brussels? Excel Careers and Excel Interim have a position for you. We offer multilingual administrative staff specializing in various profiles:

• Receptionists
• Management Assistants
• Experienced Personal Assistants
• HR Assistants
• Marketing and Sales Assistants

We provide both long-term and temporary contracts and are currently seeking a Senior Customer Service Consultant for a client in Brussels. The client specializes in supply chain and transportation services.

As a Senior Customer Service Consultant, your responsibilities include:

1. Assisting customers and licensees with various service requests
2. Participating in the Experience of the Customer team
3. Offering support to customers and franchisees
4. Seeking opportunities to upsell services

Hybrid work options may be available after a probation period. If you are willing to help customers, support franchisees, and explore opportunities for service enhancement, we encourage you to apply.