Sales Excellence Delivery Manager

Global Recruitment is always moving forward. We create an environment full of challenging projects, inspiring collaborations and the latest technologies for our employees, and provide each employee with interesting career opportunities and training programs.

In this context, we are looking for a Sales Delivery Excellence Manager who will make a significant contribution to the effectiveness and efficiency of our sales team.

Key Responsibilities of the Sales Excellence Team:

• Prepare management reports for commercial activity
• Support the monthly performance review process
• Provide input to quarterly forecast and budget iterations
• Manage bottom-up activities annually and implement the target environment
• Analyze our volumes and sales developments, identifying, tracking trends and providing explanations as to why
• Organize the flow of financial results

Tasks and Responsibilities:

• Generate reports
• Analyze issues (sales volume, volume variance, customer habits)
• Take advantage of opportunities
• Challenge the sales team: Analyze the number of customer visits, calls, manage complaints through Powerbi reporting
• Create diagnostics - Where are we? Sales, projects, bootcamp organization, preparation of training materials (product knowledge) and structural toolbox for new people, preparation of quarterly marketing topics (follow-up with sales and marketing teams) end-to-end process definition (triggers), identify problems, negotiate and resolve complex situations
• Affinity with finance/pricing
• Confident (ability to challenge and drive sales when necessary)
• Project management analysis (performance evaluation, annual planning), structure, organization
• Continuously balanced reactivity with priorities (solve pressing issues)
• Proficient in two national languages (French/Dutch - can mentor French/Dutch team members)
• Good use/understanding of or adapting to new Global Recruitment (Sibel to Microsoft)
• Quite autonomous personality
• Resist stress, get things done
• Good communication, empathy, collaboration with other teams (core functions, constant collaboration with sales)

Like many other companies, we offer a good benefits package in addition to monthly salary, including meal vouchers, hospitalization insurance, group insurance, ⚠ days of holidays and ⚠ days of additional statutory holidays, ⚠th month, double holiday pay and many advantages with more than ⚠ Belgian postal partners.

This is what really sets us apart: decisions are made in Belgium. At the same time, you become part of an international group thanks to our numerous activities in Europe and Asia. You may find yourself in a company undergoing radical change. This brings with it a lot of complexity, but most importantly a lot of challenges and innovative projects. The atmosphere, collegiality and friendly Global Recruitment culture are unique. We will prove it. You can focus ⚠% on your work and receive optimal support from all our in-house services.

As an international provider of parcel logistics and e-commerce services, we create real connections between millions of people, businesses and communities. Our team of more than ⚠,⚠ employees is our most valuable asset throughout our history. Through them, we continue to play a key role in an ever-changing society.