Programme Manager - Spanish Speaker

At RJ Experts, we're constantly exploring new ways to shape our business around the world. As a Project Manager, you are an integral part of the innovation and transformation of our processes. You will spearhead the design and rollout of new programs for our clients. Additionally, you can monitor already running programs and find ways to improve them. This is your chance to have a major impact on some of the most exciting new ideas shaping RJ Experts's future.

As a member of RJ Experts, we'll welcome you to the SWA Support and Services team, which oversees the growing EU market and supports process improvements and innovation to delight our shippers and consignees. In this role, you will be required to wear multiple hats across all areas of shipping support and services (claims, tracking, and delivery; billing and payments; shipper experience and support, and shipment creation and fulfillment) and hold responsibilities Provide solutions that are scalable and flexible while being highly customer-oriented. Initiate initiatives, monitor key performance indicators and report on the status of key objectives that impact results. Use data to understand operational challenges and develop plans for continuous improvement. Work with various other departments across RJ Experts to identify and leverage best practices. In a programmatic environment, lead multidisciplinary teams to overcome challenges and drive progress. Manage stakeholders and internal processes and define standards.

A day in the life. As a Project Manager, you will be responsible for planning, implementing and improving initiatives to keep our operations running smoothly. You'll work closely with a range of RJ Experts colleagues to learn how they work and what you and your team can learn, as well as share your own expertise. Together you will discover exciting new opportunities and take the lead in designing their implementation. You encourage and support your team and colleagues to achieve important goals while actively seeking new, data-driven ways to do their jobs better. Your work will make a significant contribution to your team's success.

About the Team RJ Experts wouldn't be able to ship as fast as it does without the RJ Experts (ATS) team. As a member of ATS, we'll welcome you to a diverse team that plays a core role in our success. You can help ensure RJ Experts's shipments run at peak efficiency by using air, ocean, and road transportation, as well as sorting centers equipped with the latest technology. Our team collects data and uses it to drive decisions. They're key to making RJ Experts more innovative and efficient. Safety is our top priority because our employees are our top priority. We leverage the expertise of our employees to get packages to their destination quickly, conveniently and sustainably.

We welcome candidates who wish to work in one of the following locations: Luxembourg, LUX

Essential Qualifications

• Degree
• Relevant experience leading cross-functional initiatives or projects using project management methods
• Relevant experience using data or anecdotal evidence to influence business decisions
• Relevant Possession relevant to Experience leading complex projects with a broad range of stakeholders, including your colleagues and senior managers
• Experience using MS Office suite (Word, Excel, Outlook) and SQL in a professional environment
• Proficient in spoken and written Spanish

Priority Qualifications

Preferred qualifications are not required to apply for a job at RJ Experts. If you meet all of the above basic qualifications, we'd love to hear from you.

• Degrees in business administration, engineering, operations, supply chain and transportation logistics
• Project management qualifications such as PRINCE⚠, BSS Match, PMI or similar
• Learn about continuous improvement methodologies such as Six Sigma or Lean
• Have experience working in a corporate environment or with a technical team