Principal Product Manager - ERP

Overview

Accelerate your career at the Global Recruitment Development Center in Copenhagen. Are you passionate about ERP/Supply Chain software? Do you want to play a key role in building billion-dollar products that empower millions of everyday users to do their best work every day? How about partnering with great technologies that are driving the transformation of AI-driven businesses around the world? Do you want to work with the best engineers in the world? Global Recruitment Dynamics ⚠ AI ERP is a global enterprise solution reinvented for a cloud-first world, powered by AI and integrated with other Global Recruitment products. It is used by millions of companies around the world and experiences digital growth every year.

As a Principal Product Manager, you will be responsible for the product roadmap for customer and partner experience. This opportunity will enable you to shape our future investments in AI ERP, focusing on end-to-end processes and industries to enable partners and customers to optimally run their businesses. You will be part of an international team working on developing Global Recruitment Dynamics ⚠ AI ERP products that have real impact on customers around the world. Last but not least, you will experience the great work culture at Global Recruitment. Global Recruitment's mission is to help every person and every organization on the planet achieve more. As employees, we come together with a growth mindset to empower others through innovation and work together to achieve our shared goals. We build on our values ​​of respect, integrity and responsibility every day to create an inclusive culture where everyone can thrive at work and beyond.

Qualifications

Minimum Qualifications

• Bachelor's degree in Business Administration or related business discipline
• Extensive functional and technical experience in Dynamics AX/F&O
• Extensive experience in Dynamics AX/F&O implementation or equivalent global ERP solution to enable end-to-end business
• Have an in-depth understanding of the process
• Expert (pre-sales) sales experience in the Dynamics channel and its ecosystem, preferably across multiple market segments
• Good record-keeping and interaction skills
• Understand complex customer concepts and communicate clearly and convincingly across different audiences and levels of the organization

Preferred Qualifications

• Deep business process and ecosystem knowledge in one or more industries (Manufacturing, Professional Services, Retail/CPG...)
• Experience creating an engaging seller community
• Developer experience with PowerPlatform
• Applicants with Global Recruitment development experience are preferred

This position is based in Europe with our team members working in a remote working environment as well as from office locations in Ireland and Denmark, giving you the flexibility to define your working location with us from our office locations or remotely in the Central European time zone.

Responsibilities

Key Responsibilities

Market Trends: Map current market trends from an industry perspective into our portfolio, understand market dynamics and recognize how emerging trends can become growth opportunities or impact our position.

Competitive Analysis: Continuously monitor the competitive landscape (global and regional players). Identify our strengths and weaknesses by analyzing their products and guiding future improvements, focusing on business value and scale.

Customer Feedback: Collect and analyze customer feedback and usage to understand their needs and challenges. Work closely with key accounts, field sales, FastTrack, Customer Success and GBB teams to gather insights including adoption (challenges) and identify areas for product improvement.

Based on market research (market trends, competitive analysis and customer feedback), develop product strategies to meet scalable customer needs and align with our growth goals. Create a strategic plan (including executive summary, vision and business goals, core values, SWOT analysis, strategy, KPIs, industry analysis, competitive analysis, and financial forecasts) to define what the team must do to achieve company goals. Collect, process, and perform statistical analysis on a variety of data sources using a variety of tools and techniques to drive design and roadmap decisions. Connect and leverage marketing, solution delivery and data analytics to create structured input for future product improvements.

Work with Marketing and Product Managers to create compelling product messaging and positioning statements that communicate our unique features, benefits and business value to other segments and industries, helping the department confidently communicate its value proposition to customers. Establish feedback loops with GSI and partner support teams to ensure consistency at scale. Communicate our product vision to internal and external stakeholders (meetings, SIs, partners, ISVs, analysts, consulting). Participate in executive briefings with strategic accounts and take an active role in client meetings. Partner with the Sales Enablement and Marketing teams to provide field sales associates with necessary training and sales materials, such as demonstrations, product demos, and case studies, to increase sales associate productivity and achieve higher success rates.

As part of a diverse and dynamic global team, focused on supporting our customers and partners and helping them achieve more with our products. Together with our community and users, stay informed and aware of changes in the technology landscape. Be an advocate for our users.