Medisch administratief medewerker

Job description:

As a transportation service provider, we aim to play a significant role in the field of mobility and thereby form an essential connection with the economic field. Everyone has the right to move every day: to go to work, to school, or to their personal space. All customers should have access to safe, reliable transportation that is also sustainable. Our trains will play a central role as the transportation method of choice for large numbers of passengers between major city centers and suburban areas. We also aim to provide access to more rural areas.

HR Rail is looking for new employees. What is your role at HR Rail?

Role: Regional Medical Administrative Assistant

Location: Hasselt

Contract: Permanent contract for ⚠ year

Responsibilities:

Review and approve requests for medical care admission
Follow existing protocols, rules, and deadlines set by RIZIV for mandatory insurance use
Follow internal regulations for cases relevant to the Social Fund
Assess and document necessary changes in IT applications
Handle inquiries professionally via email, post, or phone
Ensure quality treatment and follow-up of entrusted files
Support colleagues and medical advisor for service consistency and effectiveness
Stay informed of internal and external regulations/procedures and IT applications
Perform various support functions essential for service efficiency

Requirements:

Professional Master's degree or equivalent experience
Interest in healthcare
Proficiency in MS Office applications, especially Word and Excel
Good command of spoken and written Dutch

Experience or interest in the healthcare sector is a plus.

Behavioral Skills:

Recognize the value of procedures for operations and apply them correctly
Continuously learn and adapt to procedures, rules, and technological applications
Provide competent and efficient service to customers
Handle customer concerns and issues appropriately
Act responsibly, maintaining confidentiality of medical information
Be open to changes, new information, and adapt quickly
Work accurately and formally, collect and process data to address problems

Benefits:

⚠-year contract with innovative and dynamic characteristics
Opportunity to work autonomously after training in Brussels, with up to ⚠ days of teleworking per week
Interesting role with the chance to contribute to initiatives and responsibilities, enabling personal knowledge development
Flexible hours and teleworking options
Subscription to the entire Belgian train network