Customer Support Specialist EU

Kurita provides technologies for the water and process treatment and paper and pulp industries. G&S Link is a subsidiary of Kurita Water Industries Co., Ltd. Headquartered in Tokyo, Japan. Founded in ⚠, the group has more than ⚠,⚠ employees worldwide and sales of $⚠.⚠ billion. More than ⚠,⚠ patents demonstrate Kurita's innovative approach to resourceful water conservation. We are committed to the highest ethical and social standards and have a strong sense of fairness, transparency, integrity, safety and compatibility.

To expand our sales operations and customer support team in the Benelux region, we are looking for a proactive EU Customer Support Specialist (M/F/F) to serve Belgian residents ⚠% remotely. Enter customer orders in SAP and be responsible for ensuring professional and timely processing of customer orders (order entry, internal and external clarification, invoicing, shipping processing including creation of shipping documents). Customer contact throughout the entire process of shipping planning. Digital platform owner by the customer. Further development and digitalization of processes used. Complaint handling in cooperation with other departments.

Successful completion of business studies or similar experience in order processing or logistics. Native level Dutch, good knowledge of German and English (spoken and written) and other foreign languages ​​an advantage. Confidently use SAP Business One and MS Office. Understanding of processes preferred personal skills. Good verbal and written communication skills. Professional telephone behavior. Reliable and attentive. Experienced team player. Ability to work independently.