Microsoft Account Manager for Customer Success (CS)

Microsoft's mission is to help every individual and every organization on the planet achieve more. Our culture is based on embracing a growth mindset, inspired by excellence, and encouraging bringing the best to the table every day.

You can assist us in achieving our goal. Customer Success at Microsoft aims to assist customers in achieving their digital transformation with Microsoft Cloud solutions and services.

Responsibilities:

• Primary representative for customers
• Manage program delivery and customer relationships
• Accelerate cloud adoption for customers

Key Accountabilities:

• Drive quality planning and delivery of Support services
• Partner with customers and Account Teams
• Manage technical impediments and feedback for product improvement

Preferred Qualifications:

• Bachelor's degree or equivalent work experience
• Experience in Program/Engagement Manager roles focused on Cloud solutions
• Leadership in collaborative teams
• Relationship development and program management skills
• Effective communication and presentation skills
• Technical expertise in cloud, hybrid infrastructures, and market trends

If you are passionate about digital transformation and have the necessary qualifications, you can have a significant impact on how people live and work around the world by joining Microsoft!