Account Manager Wholesalers

Seniority Level: Assistant

# Ownership Account Manager Wholesale

We are currently looking to strengthen our team of Account Managers in the Wholesale sector in the Brussels and Hainaut region. The OnTrade W team handles relationships with Belgian wholesalers who are our supply partners for indirect customers.

To ensure a positive relationship with each of our approximately ⚠ wholesalers, we are looking for a dynamic force to actively fill key positions in W⚠. The Account Manager is responsible for maintaining and developing relationships with existing customers, ensuring their satisfaction with products and services, and identifying upsell and cross-sell opportunities. As an Account Manager, you will act as the primary point of contact for clients and work closely with internal teams to provide exceptional customer service.

Role:

• Build and maintain strong relationships with clients by understanding their business needs, goals and objectives.
• Serves as the primary point of contact for customers and responds promptly to inquiries, concerns and questions.
• Manage relationships with various major wholesalers while acting as a true brand ambassador.
• Increase sales, budget volume and profitability of your food and beverage outlets.
• Work with customers to develop activation/account plans to ensure we have the strongest market presence by maximizing revenue and unlocking sharing opportunities.
• Implementing joint business plans for our clients ensures we deliver on key business metrics while remaining consumer-focused.
• Monitor and analyze business data.
• Agree on KPIs for your wholesaler portfolio and implement them into specific action plans to achieve set goals.
• Ensure customer satisfaction by providing excellent customer service and resolving all issues promptly and efficiently.
• Identify opportunities to upsell and cross-sell products and services.
• Work with internal teams such as sales, marketing, and product development to ensure customer needs are met and products and services are delivered as promised.
• Monitor and analyze client performance and provide regular reports to clients and internal teams.
• Stay up to date on the latest industry trends and developments, as well as competitors and their products.

We're looking for:

• Confident Communicator - You enjoy being on the front lines of the company, connecting, negotiating, and engaging with diverse audiences, both internal and external.
• Maximize Opportunities – You are constantly looking for new solutions and business.
• Self-organizing – You plan your time effectively, arranging and acting within an agreed-upon framework.
• Analytical and problem-solving skills – You can analyze data, make informed decisions and have strong Excel skills.
• Negotiator - Candidates with sales experience are preferred.
• Flexibility – You can travel to visit clients throughout the region.
• Be inspired by professional development opportunities.
• Excellent interpersonal, communication and presentation skills.

If you have any questions or require further clarification, please contact us.

In addition to a competitive base salary, we put our employees first and provide them with additional benefits:

• Competitive bonuses, flexible bonus systems - (smartphones, bike rentals, home internet, extra pension provisions, etc.).
• Quarterly coupons for tastings of our delicious beers
• Compensation and seniority days excluding statutory holidays (⚠ days in total)
• Meal vouchers, allowances, gifts as per company policy
• Global Recruitment parental leave
• Competitive life insurance, disability and health Insurance Program
• Learning and Development Opportunities (LinkedIn Learning/Workday Learning/Mentoring)
• Variety of physical activities to support mental health

What to expect from us:

In this role, you have the potential to transform our company and your career. You'll get the support and guidance you need to succeed. We are a performance society with ample room for growth and development. So you can be sure that your hard work will pay off. We encourage you to think big and pursue your goals. You can be creative, work with international teams to build a global network, and take direct control of your career and its path. We are building a more supportive, inclusive and collaborative team. A team with diverse backgrounds, skills and experience. So if you have big dreams but are worried you won't fit the job description, we still encourage you to apply. Maybe you're just the right person to help us create a better future.

As the world's leading brewery, we are committed to bringing people together to create a better, more equal world. When everyone can thrive, a more equal world begins. At Global Recruitment, we value the diversity of cultures, perspectives, skills and experiences in our workforce and encourage women, people of color, LGBTQ+ individuals, people with disabilities, minorities, foreign-born residents and veterans to apply.

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